Customer Support

 

We want to be your Hosting Partner. Your job should be focusing on your core business, not worrying about your hosting. There are technical support people only a phone call away, 24 hours a day, 7 days a week, 365 days a year in the Network Operations Center. Combine that with technology scaled to your specifications and you have a secure and efficient hosting solution.

 

MyNatNet

MyNatNet is the online customer portal designed and developed in-house by NationalNet. As a customer, you will have the ability to submit tickets for technical issues or questions, update account information, check invoices, check your servers and bandwidth stats in real time and much more. MyNatNet is also used by every NationalNet employee from billing and sales to the Technical Staff to manage all work flows and processes critical to maintaining the high level of service, support and stability our customers have come to expect.

 

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