888.4.NATNET
Facebook Twitter LinkIn Blog Instagram YouTube Google Plus

Monthly Archives: November 2010

30
Nov
2010

NatNet News: Welcomes Our Newest Recruit!

by Administrator

Atlanta Falcons logo

This month, we are more than thrilled to welcome our newest recruit, The Atlanta Falcons! With an amazing season under way, it is our pleasure to host a hometown team of their caliber. To read the newsletter, visit us here.

Share and Enjoy
  • Print
  • Facebook
  • Twitter
  • Add to favorites
  • RSS
  • Google Bookmarks
  • Technorati
  • Yahoo! Buzz
23
Nov
2010

Offshore Hosting vs. US Based Hosting, A Legal Analysis

by Administrator

by Matthew P. Collins

Which should you choose? Everybody in the hosting business has been asked this question many times and alas, the answer is not an easy one to give. NationalNet is proud to offer both US based hosting and, through its affiliated companies, off shore hosting. This flexibility is ideal as your needs may shift over time. I’m going to take you through the steps in evaluating your offshore or US based hosting needs with some legal considerations for you to keep in mind as you think about these options.

How do you choose whether to use US based or offshore hosting? What do you truly need for your business? Start with this question: what are your main concerns and priorities in looking at a hosting location? Think of your top three priorities for your hosting needs. Let’s look at your results…

US Based Hosting

If you said your top priorities are:

  • Price
  • Speed
  • Ease of Access

This is the normal ranking of priorities, however you shouldn’t stop reading now as there may be other considerations for your review.

The US hosting market is very competitive and has the best bandwidth, colocation and server deals. Furthermore, the diversity of connectivity options is unparalleled. For this reason, the best price is almost always going to be found in US based hosting.

Many customers are looking for the fastest solution to get content into the hands of the surfer. No doubt exists that the closer you are to the customer, the faster the content will be delivered and this explains the popularity of content delivery networks and mirror hosting as options to get the content closer to the surfers. Ask yourself this: where are your customers? Then you can better discuss where you should locate your hosting.

Some customers need access to their equipment on a regular basis, and this is only possible if the equipment is based near your office. You should review your visits to your colocation cage and determine how often these visits occur and how necessary they are in order to evaluate this need.

Offshore Hosting

If you said your top priorities are:

  • Targeting your international visitors
  • Avoiding US Tax authorities
  • Avoiding any interaction with the US government

Then you should look at offshore hosting. Even if you didn’t think of these issues as first priorities, you should certainly consider them in your decision to choose a hosting location. These are important legal considerations for any company to consider.

Targeting your customers is another good reason to choose offshore hosting. Before making any hosting decision, you should spend some time to learn the answer to this important question: where are your customers located? You may find that a surprising number are located in Europe or other important regions of the world. Just as I mentioned above, the closer you are to your customers the faster your content will reach them, so having an offshore solution often makes sense to deliver a superior customer experience to your international visitors.

There are many terrific solutions to help you get closer to your international customer. Just to name a few that you can consider:

  • Mirror your sites offshore;
  • Set up a content delivery system with a specific target of certain international locations;
  • Set up offshore content and sites specifically targeted to local countries and languages.

As you can see, there are a wide variety of good business and customer support reasons to set up offshore hosting.

Some companies want to have their content offshore to avoid US taxes. Beware, just because you are hosting your content offshore, does not mean you don’t have to pay US taxes. Many times a client seeks offshore hosting to avoid US taxes only to be told that going offshore does not eliminate US tax liability. Moreover, if you want to avoid US taxes, you should talk to your tax professional to find out if offshore hosting will accomplish this goal. Don’t assume that just because your server is offshore that you are exempt from US taxes.

Another common misconception is that having the servers offshore means that you can successfully avoid interaction with the US Government. Rest assured that the reach of the US government is long and strong and this assumption is dangerous to make. Talk to your lawyer about the best strategy for you to utilize if you want to avoid US government interactions and make sure to discuss the option of offshore hosting.

In life there are tradeoffs and in the choice of whether to choose US based or offshore hosting, you have to decide which priorities you want to emphasize and then you can better evaluate your hosting needs.

Matthew P. Collins is General Counsel for NationalNet and has practiced law since 1993 with a focus on Internet and hosting business law from the Internet’s inception.

Share and Enjoy
  • Print
  • Facebook
  • Twitter
  • Add to favorites
  • RSS
  • Google Bookmarks
  • Technorati
  • Yahoo! Buzz
19
Nov
2010

Featured Employee: William, Director of Technical Services

by Administrator

Director of Technical Services, NationalNetDirector of Technical Services is a new title for William Slocumb, but is one he has proudly accepted in recent weeks. The position entails leading our Network Operations Center (NOC), making sure that support tickets are handled quickly and efficiently and to act as an escalation point for problem solving with customers.

While being a Director is a new position for William, he has been with NationalNet since 2006, when he graduated from Southern Polytechnic State University (SPSU) in Marietta, Georgia. Aside from his ability to manage our technical services, he has an array of interests from gaming to programming. And by programming, we mean developing game engines to help him with his favorite video game, Quake. We think that’s pretty nifty.

Aside from his hobbies and working, William also enjoys exploring new restaurants and cultural experiences that are offered in the Atlanta area. A favorite place for him and his girlfriend include well known MF Sushi in Buckhead.

We are happy to formally introduce our new Director of Technical Services to you, and please join us in giving him a round of applause.

Share and Enjoy
  • Print
  • Facebook
  • Twitter
  • Add to favorites
  • RSS
  • Google Bookmarks
  • Technorati
  • Yahoo! Buzz
09
Nov
2010

Unlimited Hosting – Is There A Catch?

by Administrator

If you have ever done any searching for a web hosting company for your site, you have undoubtedly come across web hosting companies promising “unlimited hosting” for some “to good to be true” price. You asked yourself “how is this even possible” when you see other hosting companies offering the same package for much higher prices. So, is unlimited hosting really true? As far as I know, the only thing that is truly unlimited is outer space. That being the case, how can these hosting companies offer “Unlimited Hosting”.

First, you must consider that their traditional customer, or the customer that they are targeting will not use very much in the way of resources. The typical web site will use minimal bandwidth or traffic, minimal disk space and may have only one or two email addresses. Of course, this is what the host is counting on and this offering is a great way for them to get your business. However, should you start using what they consider too much bandwidth or disk space, you will find a very nice email in your email box telling you that you’re going to have to upgrade some part of your plan because “we found that you are utilizing resources to the point that is affecting other customers” or some other similarly worded email. The key to unlimited hosting is not only knowing, but also understanding, the fine print.

If you read the fine print at many of these hosts (which may not be so easy to find) you will see numerous caveats. Below are just a few of them I’ve found during my research.

 

1.We reserve the right to change the terms of the package at any given time. They usually list some time frame for the notice – usually 21 to 30 days.

2. Email accounts have limited storage capacity. Of course, for a small upgrade fee you may increase your email storage.

 

3. Backups are not included but for a small fee you can add a backup plan

4. Your bandwidth is part of a shared network. This means that they have allocated a pool of bandwidth for the unlimited customers. The downside to this is that any customer could effectively cause your site to run slower due to the lack of unavailable bandwidth.

5. Large videos are not allowed. What they consider a large video is anybody’s guess.

6. Support is not included with this plan.

7. You may not install any scripts which may affect the performance of the server.

8. You can add all the content you wish but maybe not all at the same time. The vast majority of our customer’s sites grow at rates well within our rules, however, and will not be impacted by this constraint. What exactly does this mean?

9. You may not use your disk space as an off-site backup source.

10. Database servers have a limit to the number of concurrent connections.

 

Does this mean that you should never use these hosting companies? Of course not – but you should definitely approach with caution and keep expectations low. If you have a small site that you know won’t use a lot of disk space or server resources, then a small affordable “unlimited hosting” package may be perfect for you. Just remember the phrase “Caveat Emptor” which is Latin for “Let the buyer beware”.

Share and Enjoy
  • Print
  • Facebook
  • Twitter
  • Add to favorites
  • RSS
  • Google Bookmarks
  • Technorati
  • Yahoo! Buzz
NationalNet, Inc., Internet - Web Hosting, Marietta, GA
Apache Linux MySQL Cisco CPanel Intel Wowza